Bots, a subject often cloaked in secrecy, play an immense role in online reselling platforms. Contrary to what many may believe, the use of bots is far more widespread than meets the eye. In my personal experiences, I have witnessed website administrators and Facebook group organizers outwardly condemning bots while covertly leveraging them on their own accounts. How did I come to this realization? Having worked closely with executives from platforms like Poshmark and Mercari, I had access to specific usage data, which left no doubt about bot utilization.
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