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Ohio Sellers Group

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yessicagriffin
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Newbie Nibbler

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Chatty Chatter

🌟🌟 QUESTION OF THE DAY 🌟🌟


❓ Did you know that using phrases like “no cancellations,” “no refunds,” or “bid responsibly” can actually scare buyers away? 😬🛑


You don’t need to include these in your show notes or listings. As a seller, you already have full control — you can approve or deny any cancellation request that comes in. Writing harsh rules only makes buyers nervous and can reduce sales.


Most cancellations are rare and harmless, and you’re never required to accept one if you don’t want to. So there’s no need to warn buyers with strict wording.


👑 Pro Tip: Great customer service is the best strategy. Sometimes allowing a cancellation (after hearing the situation) can win you a loyal customer for life. A little kindness goes a long way. 💛

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